Heuristic Analysis
A usability inspection method where experts evaluate a product against established design principles to identify potential user experience issues.
What is it?
Heuristic Analysis involves usability experts reviewing a product's interface and judging its compliance with recognized usability principles, known as heuristics. This method helps uncover usability problems early in the design process.
When to use it?
Employ Heuristic Analysis during the design phase, especially before user testing, to catch and address usability issues proactively. It's also beneficial for evaluating existing products to identify areas needing improvement.
Why use it?
This method is cost-effective and efficient, allowing teams to identify and fix usability problems without extensive user testing. It leverages expert knowledge to enhance user satisfaction and product performance.
How to use it?
Assemble a team of 3-5 usability experts. Each independently evaluates the product against established heuristics, noting any issues. Afterward, compile findings to prioritize and address identified problems.
How not to use it?
Avoid relying solely on Heuristic Analysis; complement it with user testing for comprehensive insights. Don't use evaluators lacking expertise in usability principles, as this may lead to overlooked issues or inaccurate assessments.
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